Complimentary insured domestic delivery across India and reliable international courier shipping via UPS.
100% complimentary delivery on all domestic orders across serviceable pincodes in India.
Orders are processed promptly and delivered within 12 working days of placement.
15-day tracking window for any transit delay. If untraced, a 100% refund is processed immediately.
Statutory PAN verification required for orders above ₹2,00,000 with matching billing details.
Our logistics team works closely with certified high-security delivery partners to ensure that your bespoke jewellery reaches you securely, discreetly, and promptly. Domestic orders are typically delivered within 12 working days of placing the order.
If your location is in a remote area or unforeseen delays occur due to weather, strikes, or logistical constraints, the timeline may be extended by 1–2 days.
Orders placed on Sundays or public holidays are queued and processed on the next working business day.
When high-value shipments are delivered or the original recipient is unavailable, courier personnel may request official ID proof from the collecting person.
As mandated by the Income Tax Department of India, for any purchase exceeding ₹2 Lakhs (INR 2,00,000), a valid PAN Card number must be provided upon placing the order.
All customers can track shipments using our online tracking tool. Enter the email address used during purchase and your unique Order Number.
View Order History in AccountIn the rare event that an order gets lost during transit, we wait for 15 days to actively track and trace the consignment with our logistics carrier. If still unsuccessful, we initiate a 100% full refund through your original payment method.
Our client care specialists are on hand to assist with tracking updates, express dispatches, or international delivery queries.