✦ Free Delivery on Orders Over £376✦ 1 Year Warranty on All Pieces✦ 0% APR Finance Available✦ 30 Day Exchange Policy✦ Ethically Sourced Diamonds✦ Crafted with Precision & Love✦ Free Delivery on Orders Over £376✦ 1 Year Warranty on All Pieces✦ 0% APR Finance Available✦ 30 Day Exchange Policy✦ Ethically Sourced Diamonds✦ Crafted with Precision & Love
✦ GAMA ✦JEWELS
DATA PROTECTION & PRIVACY

Privacy Policy

Your trust is our most cherished asset. Learn how Gama Jewels collects, safeguards, and processes your personal data.

Official Policy for www.gamajewels.com ·  Last Updated: 2026

1. Introduction & Scope

Your privacy is paramount at Gama Jewels. We are committed to protecting your personal data and have adopted this Privacy Policy to outline how we collect, store, use, disclose, and process your Personally Identifiable Information ("PII") through our website, www.gamajewels.com.

You must also review and accept our Website Terms and Conditions, as the same govern your interaction with our services. While we do not sell or trade PII, we may share it with verified partners and logistics vendors who assist in order fulfillment, strictly limited to the purposes described herein.

This Privacy Policy does not apply to third-party websites accessible via hyperlinks from our platform. Please inspect the respective privacy policies of any third-party services you engage with.

2. What Data We Collect About You

We collect various types of Personally Identifiable Information ("PII") to ensure smooth bespoke craftsmanship, compliant billing, and secure courier delivery:

Identity Data

Includes first name, maiden name, last name, username or similar identifier, marital status, title, birthday, anniversary, gender, and PAN card number.

Contact Data

Includes billing address, delivery and shipping address, email address, telephone/mobile numbers, and address proof documentation.

Financial & Transaction Data

Includes bank account details, payment instrument details, payment records to/from you, and details of products and services purchased.

Technical & Device Data

Includes IP address, login credentials, browser type/version, time zone setting, location, device OS, and technical diagnostic telemetry.

Profile & Usage Data

Includes username, encrypted password, purchase history, bespoke design interests, preferences, survey responses, and website browsing patterns.

Marketing & Communications Data

Includes your preferences in receiving curated marketing releases, private preview invitations, and preferred channels of communication.

* Note: Aggregated statistical or demographic data that cannot be linked to your individual identity does not constitute PII under applicable law.

3. Why & How We Collect Your Data

In general, you may browse our digital atelier without revealing your identity. However, creating an account, consulting on a bespoke ring, or completing an order requires submitting relevant PII. We collect information through account sign-up, inquiry forms, cookies, referral schemes, and regulatory compliance checks.

Account creation, profile maintenance, and identity verification.
Processing, fabricating, and delivering your bespoke fine jewellery orders.
Fulfilling statutory obligations such as PAN verification for transactions exceeding ₹2 Lakhs.
Communicating order updates, courier tracking numbers, and client care inquiries.
Delivering personalized diamond recommendations, private circle previews, and promotional offers.
Preventing fraudulent transactions and ensuring high-security cryptographic checkout integrity.
Administering customer feedback surveys, questionnaires, and satisfaction reviews.
Cookies & Tracking Technologies

We utilize session and analytical cookies to remember your bag selections, currency preferences, and improve navigational performance. You can manage or disable cookies via your browser settings, though certain interactive features of our website may become limited.

4. Data Security

We implement robust enterprise security measures and encryption to safeguard your data. Users are responsible for maintaining the confidentiality of their password credentials. Credentials are strictly personal and non-transferable.

✦ Express Consent: By using our platform, you agree to be contacted by Gama Jewels regarding your inquiries and orders via Phone Call, SMS, WhatsApp, or Email.

5. Data Retention

Personal information is retained only as long as necessary to fulfill order fabrication, lifetime warranty servicing, tax compliance (such as GST & PAN audits), dispute resolution, and statutory reporting obligations under Indian law. When determining retention duration, we evaluate sensitivity, legal requirements, and potential risk.

6. How to Update Your Information & Unsubscribe

It is vital that the personal data we hold about you is accurate and current. Whenever your details change, please update them via your online account dashboard or write to our privacy officer. If you wish to unsubscribe from our newsletter, private circle previews, or promotional messages, you can do so at any time.

Unsubscribe / Data Requests